Self-Examination
Discover the tools designed to help you identify and understand how you prefer to communicate.
DEALING WITH
DIFFICULT PEOPLE
Not everyone is easy,
we get that.
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You're receiving angry, short-tempered, threats from unhappy clients.
CUSTOMERS
Games People Play
Learn the attitudes, behaviors, and ego states that create tense environments.
Building Blocks of Success
Common Success Barriers
Anatomy of Failure and Risk
Get Tough:
The New You
Next Steps:
The Need to Excel
Power Plays and Games
PLUS: EXCLUSIVE ACCESS TO OUR PRIVATE, ONLINE COMMUNITY FORUM
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President, National Marine Manufacturers' Association
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Brian Frank
Vice President, Global Sales Operations, LinkedIn
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Greg Mack
UPS Business Unit Manager, Toshiba
#HowToSucceed
Step-By-Step Education
From Self-Identity to Acceleration
WHAT'S INCLUDED
DEALING WITH DIFFICULT PEOPLE
CO WORKERS
Working with diverse personalities, egos, and styles while trying to get the job done.
MANAGEMENT
Supporting and/or reporting to people who don't share the same professional language.
HOW TO KEEP YOUR COMPOSURE
Learn how to self-assess your current automated response mechanisms as well as which techniques will generate a positive, productive response.
A simple, step-by-step guide for avoiding and eradicating workplace conflict
Situation Navigation
Learn how to take firm control of the conversations and scenarios to create positive outcomes.
WHAT MAKES A PERSON DIFFICULT
Learn how to use listening skills, upfront contracts and questioning techniques to your advantage as you navigate the difference between collaborative and combative negotiations.
HOW TO PREVENT DIFFICULT SITUATIONS
HOW TO WIN IN DIFFICULT SITUATIONS
Learn how judgment, triggers, and egos can cloud situation visibility and get to know the key principles of Karpman's Drama Triangle and DISC.
Learn how to uncover situational truths, avoid mutual mystification with "he said, she said" scenarios, and manage expectations so that everyone is on the same page.
A STEP-BY-STEP GUIDE TO:
- BONUS CONTENT -
Receive one year of unlimited on-demand access to hundreds of Sandler audio files, videos, and downloadable resources.
$997 VALUE!
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GET STARTED
Learn the secrets to keeping your composure in every situation so you can achieve positive outcomes starting now.
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COMPLIMENTARY COPY
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A how-to communication guide on using sales and negotiation strategies when looking to improve relationships, deepen conversations and achieve more positive outcomes.
CREATE WIN/WIN
SITUATIONS
*
Dealing with upset or difficult people is part of the job, but many people find it to be the most stressful part of their entire day.
OVER 100
How to Succeed®
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LinkedIn the Sandler Way ebook
Why Salespeople Fail ebook
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Quarterly Sandler Advisor newsletters
#HowToSucceed
DESIGNED FOR
Salespeople
Managers
Executives
Administrative or Office Staff
Can you win them over? YES
YOU'LL LEARN:
ONLINE EDUCATION DESIGNED FOR
QUICK RESULTS
- 3 modules
- 4 on-demand videos
- Interactive Worksheets
- 10 Podcasts
- Community Member forum
What people say about Sandler
Proven Strategies For
$97
Dealing with Difficult People & Situations
Dealing with Difficult People
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Take the first step to more guts, assertiveness, and success with Sandler through bite-sized, easy-to-absorb, scalable virtual lessons.
